Intermittent latency or errors when loading PHP pages
When viewing PHP pages for your website, you may receive intermittent latency or timeout error messages. Our engineers are aware of this issue and working toward a resolution. We appreciate your...
View ArticleImages not loading on store pages and on shopping cart
We are receiving reports of images not loading on store pages and in the shopping cart. Shoppers can proceed through the checkout flow, but the images may not be viewable. Our engineers are aware of...
View ArticleYahoo and parter AT&T Small Business customers are unable to send to...
Some Yahoo and partner AT&T Small Business customers have reported that emails sent to a Bcc address are not being delivered in the webmail interface. We are aware of this issue and our engineers...
View ArticleWeb mail interface loading slowly and/or duplicate emails received
Yahoo Small Business email users are reporting slowness and/or duplicate emails being received when working with the web mail interface. We are aware of these issues and working toward a resolution.
View ArticleCustomers are unable to reach Yahoo Small Business
Yahoo Small Business customers are currently unable to contact us via phone or use our automated callback system. We are aware of this issue and working to resolve it at as soon as possible.
View ArticlePlanned system maintenance for Yahoo Small Business services ordering system...
Planned system maintenance affecting the Yahoo Small Business services ordering system (plans and services ordered via smallbusiness.yahoo.com) and Yahoo Wallet billing services (billing.yahoo.com)...
View ArticleVerizon users are unable to navigate within their Web Hosting Control Panel.
Verizon customers are reporting navigation errors when attempting to click links within their Web Hosting Control Panel. When clicking links to navigate to other areas of the Control Panel it will...
View ArticleImportant changes to your business email settings
To greater enhance the security of your email, Yahoo Business Mail settings are changing to support secure (SSL) connections only when you send and receive email from a mobile device or desktop email...
View ArticleSome customers unable to place Yahoo! Small Business orders
We have learned that some Yahoo! Small Business customers may be unable to place new orders. Examples of a new order may include: Registration of a new account. Reactivation of a previously...
View ArticleAn important update for our email users
Some of our users have not been able to access their mail since 10:27 PM PST on Monday night, due to a hardware problem in one of our mail data centers. The issue has been harder to fix than we...
View ArticleDeactivated AT&T Yahoo Small Business accounts
If you’re an AT&T Yahoo Small Business customer who can no longer access your Web Hosting or Domain account, you can expedite your account reactivation by using this form. Merchant Solutions and...
View ArticleUnable to access emails intermittently through POP
Some customers may be experiencing intermittent issues accessing their Business Mail via a POP client such as Microsoft Outlook or Mozilla Thunderbird. Our engineering team is investigating the issue...
View ArticleBusiness Email forwards not functioning properly
Some Business Email addresses appear to have an automatic forward in place to itself. We are actively investigating this situation and will provide further updates once they are available.
View ArticleAT&T Yahoo Small Business Accounts Billing Issue
Some customers may have been billed incorrectly for AT&T Yahoo Small Business Services in the months of November or December. We are aware of this issue and working to resolve it as quickly as...
View ArticleWeb mail interface loading slowly and/or duplicate emails received
Yahoo Small Business email users are reporting slowness and/or duplicate emails being received when working with the web mail interface. We are aware of these issues and working toward a resolution.
View ArticleProblems contacting Yahoo Small Business Support.
Yahoo Small Business customers are currently unable to contact support team using our contact us page . We are aware of this issue and are working to resolve it at the earliest. We apologize for any...
View ArticleUnable to access Yahoo mail and/or unable to switch to business email accounts
Some Yahoo Mail users may have difficulties with accessing their Yahoo Mail webmail accounts. Customers may see the following error message when they access their Yahoo Mail or when attempting to...
View ArticleBusiness Email Web Mail Access
Some Yahoo Small Business Email customers may be unable to access their Business Email via the web at this time. We are aware of this issue and are working to resolve the situation in a timely manner.
View ArticleSome customers receiving duplicate emails
Some Yahoo Small Business customers may see duplicate copies of email messages in their inbox. Our engineers are aware and investigating this issue.
View ArticleErrors encountered while updating “.org” domain names
Yahoo Small Business customers may encounter an error when trying to make changes in their Domain Control Panel to domain names with the “.org” TLD, such as updating domain registration information or...
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