Scheduled down time
We will be performing scheduled system maintenance beginning Saturday, September 10 at 11:30pm Pacific, and ending Sunday, September 11 at 12:30am Pacific. During this one-hour maintenance window, your...
View ArticleCredit card validation errors
We’ve received reports of the following checkout error from some stores: There was an issue validating your payment information, please reenter your credit card number. Credit card number is invalid....
View ArticleTemporary Error when attempting to access Business Mail
We’ve received reports that customer is getting Temporary Error when attempting to access Business Mail account. You may use the Yahoo Mail app on any Android or iOS devices to access your mailbox as a...
View ArticleUnknown Host errors on some websites
We are receiving reports of customers that are getting the following error when accessing their websites: Unknown Host Description: Unable to locate the server requested — the server does not have a...
View ArticleSome customers are unable to login to their accounts
Some users may not be able to login to their control panels. Users may see an “Internal Server Error” page while accessing : https://login.luminate.com/ Our engineering team is aware of this issue and...
View ArticleNew PayPal security standards
Some merchants have received an email from PayPal that outlines new security standards, including upgrades to SSL certificates. We’re aware of the changes and are taking the appropriate steps. You...
View ArticleUnknown Host errors on some websites
We are receiving reports of customers that are getting the following error when accessing their websites: Unknown Host Description: Unable to locate the server requested — the server does not have a...
View ArticleTemporary Error 4 or 14 when attempting to access or send mail from their...
Some customers have reported the following error when attempting to access or send mail from their Business Mail account: We’re experiencing some technical difficulties…We’re sorry, but Yahoo Mail...
View ArticleUnable to access Store Manager
We are receiving reports of Merchants that are getting a blank white screen when accessing the Store Manager. Our engineering team is investigating this issue. We will share more updates as they become...
View ArticleOrder processing options missing after modifying an order placed using AMEX
We have received reports that order processing options are missing on orders placed using an American Express after manually modifying the order. Our engineering team is investigating this issue. We...
View Article