UPS functionality issues
The “Register to use integrated UPS functionality in your store!” link is currently unavailable. We are aware of this issue and working to resolve it as quickly as possible.
View ArticleStore statistics not updating on some Merchant Solutions accounts
Some Merchant Solutions customers may notice a delay in the update for the statistics of their store beginning on January 16th. We are aware of the issue and are working to ensure the Store Statistics...
View ArticleWeb sites slow to load or not loading intermittently
Some Yahoo Small Business customers may experience difficulties accessing their websites intermittently. Customers may encounter the following errors: Connection was reset Our Engineers are aware of...
View ArticleCustomers are receiving errors when updating order status when using email.
Customers are reporting receiving bounce back email messages when sending shipping updates for orders via email. We are aware of this issue and working to resolve it as quickly as possible.
View ArticleSome customers are unable to access their Yahoo Small Business Services
Some Yahoo Small Business customers may encounter errors when attempting to access their various services. You may receive an error, “The connection was reset,” or “Connection Refused,” when trying to...
View ArticleSome customers are unable to access their Yahoo Small Business Services
Some Yahoo Small Business customers may encounter errors when attempting to access their various services. You may receive an error, “The connection was reset,” or “Connection Refused,” when trying to...
View ArticleSome web sites slow to load or not loading intermittently
Some Yahoo Small Business customers may experience difficulties accessing their web sites. Customers may encounter the following errors: Error 502 We are aware of this issue and are actively working to...
View ArticleAT&T Yahoo Small Business accounts
The temporary reinstatement of all former AT&T Yahoo Small Business accounts has expired. If you wanted to keep your services, but didn’t take action in time, please click here. We’re cancelling...
View ArticleYahoo! Small Business sites are not resolving
Some Yahoo! Small Business customers are reporting difficulties accessing their web sites and Yahoo properties, such as: Yahoo.com Yahoo Sports Yahoo Finance Customers may see a “Page Cannot Be...
View ArticleYahoo Small Business customers may be unable to access their Domain Control...
Some Yahoo Domains, Business Mail, Web Hosting, and/or Merchant Solutions customers may be unable to access their Domain Control Panel at this time Error messages may include: Your connection was reset...
View ArticleUnable to access Store Control Panel
Some merchants may encounter the following error while trying to access the Store Control Panel or the Store Manager: “The server is temporarily unable to service your request due to maintenance...
View ArticleSome customers may receive an error when accessing email
Some customers may receive the following error when attempting to access their Yahoo! Small Business Email account: Error: We’re experiencing some technical difficulties… We’re sorry, but Yahoo Mail...
View ArticleError when attempting to access Yahoo! Business Email
Some Customers have reported the following errors when attempting to access their Business Email account: Temporary Error 14 TAE14 We are investigating and working towards a resolution at this time....
View ArticleIncreased hold times due to severe winter weather
Inclement weather has impacted our contact center and has resulted in longer than usual hold times. To quickly get the answer you are looking for, please check out our Yahoo! Small Business Help Pages...
View ArticleLatency receiving email in Yahoo Business Mail inbox
Some customers may experience latency receiving email in their Yahoo Business Mail inbox. Our engineers are aware of this issue and working toward a resolution.
View ArticlePhone support closure due to severe winter weather
Due to inclement weather affecting our Portland contact center, our phone based support has been closed until 5pm PST today. We will have email support available via our Contact Us page if you need to...
View ArticleCannot access Yahoo mailbox and Account Info
Some customers are reporting the following errors when trying to access their Yahoo mailbox and/or their Account Info page: The page isn’t redirecting properly. Sorry, we are over capacity. Please wait...
View ArticleCannot access business email inbox at mail.domain.tld
Some customers are reporting the following error when trying to view their business email in the Webmail interface: Cannot establish a connection to the server at mail.domain.tld (domain.tld is...
View ArticleYahoo! Merchant Solutions planned system maintenance on February 12
On Wednesday, February 12, at 1:30 a.m. PT, until 3:30 a.m. PT, Yahoo! Merchant Solutions will perform planned system maintenance. For the duration of this maintenance period, credit card numbers and...
View ArticleCannot change existing account or order new account
There are reports of an inability to place the order when trying to change an existing Yahoo Small Business account or when ordering a new Yahoo Small Business account. Most common reports are the...
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