Customers reporting significant delay in receiving emails
Some Yahoo Small Business customers may experience a delay with email delivery when using the Yahoo Mail web interface or a POP client such as Microsoft Outlook, Outlook Express, or Mozilla...
View ArticleSwitching to Yahoo Business Mail account is prompting for password
Some Yahoo Small Business customers are being prompted for their password when switching to their business email while in the web mail interface. Our engineers are aware of this issue, and appreciate...
View ArticleUnable to access Store Control Panel
Some merchants may encounter a blank white screen while trying to access the Store Control Panel or the Store Manager. We are aware of this issue and working to resolve it as quickly as possible.
View ArticleUnable to access Store Control Panel
Some merchants may encounter a blank white screen while trying to access the Store Control Panel or the Store Manager. We are aware of this issue and working to resolve it as quickly as possible.
View ArticleStore customers may encounter an error on checkout
Customers may receive an error when attempting to complete the checkout process on Yahoo! Small Business Merchant Stores. The error message is as follows: “The credit card authorization network could...
View ArticleError when sending business email
Some customers are reporting the following error when sending business email: Your message was not sent. Suspicious activity was detected on your account. To protect your account and those of our...
View ArticlePlanned system maintenance for Yahoo Small Business services ordering system...
Planned system maintenance affecting the Yahoo Small Business services ordering system (plans and services ordered via smallbusiness.yahoo.com) and Yahoo Wallet billing services (billing.yahoo.com)...
View ArticleUnable to access Web Hosting Control Panel and Store Control Panel
Customers may receive a “Connection Timed Out” or “This webpage is not available” error when attempting to access their Web Hosting Control Panel and Store Control Panel. We are aware of this issue and...
View ArticleSystem maintenance for Yahoo Small Business services ordering system and...
The system maintenance affecting the Yahoo Small Business services ordering system (plans and services ordered via the Yahoo Small Business homepage) and Yahoo Wallet billing services scheduled to...
View ArticleDomain registration issues
We are aware of an issue with domain renewals, affecting a small number of subscriptions. We will update this status once we have more information on the extent of this issue. If you believe you might...
View ArticleErrors reactivating a Yahoo Small Business service
Customers may experience an error when attempting to reactivate a Yahoo Small Business account. An example of the error is the following: Sorry, we’ve experienced a problem with our network that has...
View ArticleYahoo Business Email unexpectedly switching to Yahoo Mail
When refreshing or searching from your Yahoo Business Email account, the page loads to the associated Yahoo Mail account instead. Other symptoms may include: Searching in Yahoo Business Email finds...
View ArticleSitebuilder login errors
Some customers located in Asia or the South Pacific may be unable to sign in to their Yahoo accounts using Yahoo Sitebuilder. This may occur when attempting to publish, import, or change user....
View ArticlePrompt for Yahoo Password loops or repeats
Some customers have reported login loops that redirect back to the Yahoo password prompt after when attempting to access the links within Store Control Panel . We apologize for any inconvenience; our...
View ArticleError accessing business email with a POP client
Some customers may be experiencing the following error when accessing their business email with a POP client (e.g. Microsoft Outlook, Mac Mail or Mozilla Thunderbird): The RETR command did not succeed....
View ArticleSome customers are redirected to Yahoo Mail from their Business Mail account
Some customers have reported they are being redirected to their associated Yahoo Mail account when attempting to sign-in to their Yahoo Small Business Email accounts. We are sorry for any inconvenience...
View ArticleBusiness email intermittently forwarding to personal mailbox
Some Yahoo Small Business customers are seeing their business email intermittently forward to their personal Yahoo mailbox (email address ending with @yahoo.com). To confirm your business email account...
View ArticlePrompt for Yahoo Security key loops or repeats
Some customers have reported login loops that redirect back to the Yahoo Security Key prompt when attempting to access the links within Store Control Panel . Clearing cache and cookies and restarting...
View ArticleNetwork error when changing plan or reactivating
Some customers may be experiencing the following error when changing a plan or when reactivating or reordering a deactivated service: Order Error: Sorry, we’ve experienced a problem with our network...
View ArticleErrors when submitting forms on Yahoo Store or Merchant accounts
Some users may receive the following error when attempting to submit a form on Yahoo Store or Yahoo Merchant accounts. Server Hangup Our engineers are aware of this issue and working toward a...
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