Unable To Access Business Emails Using A POP Client
Yahoo! Small Business customers may experience a repeated password prompt message or authentication error when accessing Business Mail using a POP client such as Outlook, Outlook Express, Mac Mail,...
View ArticleUnable to save changes to email forwarding from the Domain Control Panel
Some Yahoo Small Business customers may be experiencing an error while attempting to update an email forward from the Domain Control Panel of their Yahoo Domains plan. You may receive the following...
View ArticleIssues publishing with Yahoo SiteBuilder
Some customers may experience the following error when attempting to publish from Yahoo SiteBuilder or change users within the application: “SiteBuilder has just recovered from a serious error” Our...
View ArticleBusiness email access issues
Prior ATT, SBC, or other Partnered account holders experiencing “Lost” mail accounts may check for the correct placement of that account by: Logging into your Small Business account Choosing Email...
View ArticleIssues sending mail from an email service provider to yahoo.com addresses
Some customers may experience issues with yahoo.com addresses not receiving email sent by an email service provider. If you use an email service provider for communication or marketing, you will need...
View ArticleUnable to access Store Control Panel
Some merchants may experience issues accessing their Store Control Panel. We apologize for the inconvenience. Our engineers are aware of this issue and working toward a resolution.
View ArticleUnable to access Business Control Panel
Some customers are intermittently unable to access the Business Control Panel for their Yahoo Small Business account. The error message reported is: Could not connect to the server “bcp.sbs.yahoo.com”...
View ArticleUnable to access Store Control Panel
Some merchants may experience issues accessing their Store Control Panel. We apologize for the inconvenience. Our engineers are aware of this issue and working toward a resolution.
View ArticleError when publishing or changing users with Yahoo SiteBuilder
Some customers may experience the following error when attempting to publish from Yahoo SiteBuilder or change users within the application: “SiteBuilder has just recovered from a serious error” Our...
View ArticleIssues receiving mail from an email service provider to yahoo.com addresses
If email addressees are not receiving messages that have been sent via automated services such as mailing lists or groups, or you are receiving returned email stating that your messages have been...
View ArticleProblems connecting to MySQL database or Site Solution
Some customers have reported errors when attempting to access their MySQL database or Yahoo Site Solution. Web pages designed to work with MySQL may also be affected. Errors may include: “Database...
View ArticleChanges to FTP with regard to Yahoo Store and Yahoo Merchant Solutions
As of Tuesday, April 22, at 11:59 p.m. PT we will be transitioning to only supporting FTPS. By switching to using FTPS, Yahoo is making the transferring of content more secure. If you currently use FTP...
View ArticleSome users may be unable to access any web page or service within the...
Some users are unable to access any web site within Yahoo. Symptoms include blank white pages, and time out or loading errors (404 or Not Found). We are working to resolve it as quickly as possible.
View ArticlePayPal Express Checkout issues
At this time PayPal is experiencing technical difficulties that may cause the PayPal web site and payment processors to be unavailable to some customer’s web sites and stores. PayPal’s technical team...
View ArticleUnable to access the Store Control Panel after placing a new order
Customers may receive a “the document you requested was not found on this server” error when attempting to access their Store Control Panel immediately after placing a new order for a Merchant...
View ArticleMerchant Solutions System Maintenance
Yahoo Merchant Solutions will be undergoing system maintenance on Monday, April 28 at 10:30 p.m. PT, until Tuesday, April 29 at 12:30 a.m. PT. During the maintenance window, there will be a 15-20...
View ArticleOrder conformation emails are not being delivered
Due to a recent change made by mail server administrators (including Yahoo), for Domain-based Message Authentication Reporting & Conformance (DMARC) some customers may not receive their order...
View ArticleProblems connecting to MySQL database
Some customers have reported errors when attempting to access their MySQL database. Web pages designed to work with MySQL may also be affected. Errors may include: “Database Error: Unable to connect to...
View ArticleSome customers may be unable to place or cancel Yahoo Small Business orders
We have learned that some Yahoo Small Business customers may be unable to place new or cancel existing orders. Examples of a new order may include: Registration of a new account Reactivation of a...
View ArticlePlanned maintenance for Business Mail
Yahoo! Small Business will be performing Business Mail maintenance on Tuesday May 6, 2014 from 10 pm to 12 AM PST and on Thursday May 8, 2014 from 9 am to 11 am PST. During this time, some customers...
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