Cannot view business email messages in Webmail interface
Some customers are reporting the following errors when trying to view their business email messages in the Webmail interface: “There appears to be a problem loading the message list.” “Yahoo Mail was...
View ArticleThird party API application errors
Yahoo merchants may encounter an error when attempting to utilize order and payment API’s in their third party applications. We are aware of the issue and it is currently under investigation. We will...
View ArticleProblems contacting Yahoo Small Business phone support
Yahoo Small Business customers are currently unable to contact our support team using the callback system on our contact us page or by direct phone number. We are aware of this issue and are working to...
View ArticleLive Web Insights mobile app chat not working
Some customers may be unable to use chat in the Live Web Insights mobile app. We are aware of this issue and are working towards a resolution.
View ArticleProblems connecting to MySQL database or Site Solution
Some customers have reported errors when attempting to access their MySQL database or Yahoo Site Solution. Web pages designed to work with MySQL may also be affected. Errors may include: “The...
View ArticleError when attempting to access Yahoo! Business Email
Some Customers have reported the following errors when attempting to access their Business Email account: Temporary Error 2 TAE14 We are investigating and working towards a resolution at this time....
View ArticleError when attempting to access Yahoo Business Mail
Some Customers have reported the following errors and issues when attempting to access or send mail from their Business Mail account: Error: TAE14 when attempting to load the inbox Error: TAE5 when...
View ArticleUnable to download attachments on Yahoo mail
Some customers are having trouble downloading attachments using their Yahoo Mail account Webmail interface. We are aware of this issue and working to resolve it as quickly as possible.
View ArticlePotential delayed email
Some Yahoo Small Business customers may notice either a delay in email received, or email being received out of order, due to a minor influx of traffic that was quickly identified and corrected. We...
View ArticleSome merchants unable to publish Store Editor
Some merchants are receiving the following error message when publishing their Store Editor stores: “Store publish failed. There was an error while generating HTML.” Our engineers are aware of this...
View ArticleUnable to switch to Yahoo Business Email in Internet Explorer
Some business email users may find that the drop-down menu to switch between your Yahoo Mail account and your business email account or accounts is missing when you are using the Internet Explorer...
View ArticleError occurs when accessing the Web Hosting Control Panel
You may receive one of the following error messages when trying to sign into your Web Hosting Control Panel: “Connection Timed Out” “This webpage is not available” “No data received” We’re aware of the...
View ArticleUnable to send / receive business emails using a POP client
Yahoo! Small Business customers may experience a repeated password prompt message or authentication error when accessing Business Mail using a POP client such as Outlook, Outlook Express, Mac Mail,...
View ArticleFiles in Store Editor File Library are slow to display
Some customers have reported that files uploaded to the Store Editor File Library may not display properly in the published Store. Viewers may encounter browser timeout errors or missing elements on...
View ArticleUnable to send / receive business emails using a POP client
Some Yahoo Small Business customers have reported that they are unable to send or receive emails on their Business Email accounts using a POP client such as Outlook, Outlook Express, Mac Mail etc. We...
View ArticleProblems connecting to MySQL database or Site Solution
Some customers have reported errors when attempting to access their MySQL database or Yahoo Site Solution. Web pages designed to work with MySQL may also be affected. Errors may include: “Database...
View ArticleError occurring in checkout using integrated UPS functionality
We’re receiving reports from some store owners that customers are seeing the following error when trying to checkout: “The declared value amount must be greater than zero” UPS requires some customers...
View ArticleYahoo Small Business customers may be unable to access their Domain Control...
Some Yahoo Domains, Business Mail, Web Hosting, and/or Merchant Solutions customers may be unable to access their Domain Control Panel at this time Error messages may include: Your connection was reset...
View ArticleStore Search not working
Yahoo! Merchant Solutions customers may have difficulties with or have received reports of their store search failing. Merchants may see the following message while trying to perform a store search:...
View ArticleSome Yahoo! Small Business Merchant Solutions customers may not receive...
Some Yahoo! Small Business Merchant Solutions customers may not be receiving the automated order emails when a customer places an order on their store. Merchants may view their orders by accessing...
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