Store Search not working
Yahoo Merchant Solutions customers may have difficulties with or have received reports of their store search failing. Merchants may see the following message while trying to perform a store search: No...
View ArticleStore Search not working
Yahoo Merchant Solutions customers may be having difficulties with or may be receiving reports of their store search failing. Customers searching on Yahoo store pages may see the following while trying...
View ArticleYahoo Small Business administrators may be unable to access some features
Administrators of Yahoo Domains, Business Mail, Web Hosting, and/or Merchant Solutions accounts may receive an error like the following when trying to access the Domain Control Panel: Sorry! You don’t...
View ArticleYahoo Small Business customers may be unable to access their Domain Control...
Yahoo Domains, Business Mail, Web Hosting, and/or Merchant Solutions customers may be unable to access some pages in their Domain Control Panel at this time. You may see the following error when...
View ArticleSome customers may be unable to complete the order process for new accounts
When attempting to sign up for new accounts some customers are unable to complete their order. We are aware of this issue and working to resolve it as quickly as possible.
View ArticleScheduled Yahoo Web Hosting maintenance
Routine maintenance will be conducted for some Yahoo Web Hosting accounts on August 6, 2014, beginning at approximately 9:00 p.m. PT. We expect this maintenance to last approximately 8 hours. During...
View ArticleSome customers may be unable to purchase Business Email plans
Some customers may receive an error message when attempting to purchase a Custom Mailbox or Business Email plan with an existing domain name: Order Error Sorry, we’ve experienced a problem with our...
View ArticleError 100 upon logging in to Yahoo SiteBuilder site design tool
When trying to login to the Yahoo SiteBuilder site design tool, customers may see following error: Sorry, your Yahoo ID or password is incorrect (error 100). Try again? Our engineers are working to...
View ArticleScheduled maintenance for DudaMobile
System maintenance will be conducted for DudaMobile services on September 7th, 2014, beginning at 1:00 AM PT. We expect this maintenance to last approximately 1 hour. During this time, you won’t be...
View ArticleUnable to access Business Control Panel
Some customers are intermittently unable to access the Business Control Panel for their Yahoo Small Business account. The error message reported is: Could not connect to the server “bcp.sbs.yahoo.com”...
View ArticleYahoo Small Business sites may be slow to load or time out
Some customers are reporting difficulties accessing Yahoo Small Business pages, such as: Yahoo Small Business home or product pages Their Business Control Panel You may see a “Page Cannot Be Displayed”...
View ArticleCustomer Registration returns error when attempting to use Facebook ID
Customers visiting a Yahoo Merchant Solutions site and trying to set up Customer Registration as a new user and using a Facebook ID have been encountering an error message. Users have reported the...
View ArticleUnable to change password for POP-Only accounts
Some Yahoo! Small Business customers may face issues when trying to change the application password for POP-ONLY accounts. Customers may see the following error message: “The page isn’t redirecting...
View ArticleLonger than usual call-hold times
We are currently experiencing longer than usual call-hold times. To quickly get the answer you are looking for, please check out our Yahoo! Small Business Help Pages – this is a quick and easy way to...
View ArticleSome web sites intermittently not displaying
Some Yahoo Small Business customers may experience difficulties accessing their web sites intermittently. Customers may encounter the following errors: The page can not be displayed 502 – Cannot find...
View ArticleImages not loading on store pages and on shopping cart
We are receiving reports of images not loading on store pages and in the shopping cart. Shoppers can proceed through the checkout flow, but the images may not be viewable and or text may be improperly...
View ArticleCannot access Commerce Central Live Web Insights & App Gallery page
Merchant Solutions customers clicking the Live Web Insights & App Gallery link from the Store Control Panel are seeing the following error: We’re sorry, but something went wrong. Additionally, in...
View ArticleMelbourne IT Maintenance
Yahoo’s registrar, Melbourne IT, is currently experiencing issues. This may cause errors when trying to perform domain-related tasks such as: Ordering a Yahoo Small Business service; Changing your...
View ArticleCatalog Manager displaying error
When trying to access the Catalog Manager, merchants are reporting the following error: There was an error communicating with the server. Please refresh the page and try again. If the problem persists,...
View ArticleSome customers may be unable to cancel Yahoo Small Business accounts
We have learned that some Yahoo Small Business customers may be unable to cancel existing orders. Our engineering team is aware of this issue and is working to resolve it as quickly as possible.
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