Issue with connecting using FTP
We are getting reports of customers that are not able to connect using FTP to their sites. Reported error is “Error: Could not connect to server”. Our engineering team is working to resolve this issue....
View ArticleLogin Loop – Unable to access Business Mail
Some of our customers may be unable to access their Business Mail webmail accounts and seeing a login loop. Please be assured that we are working to resolve this problem as quickly as possible
View ArticleExpired security certificate warning message appears when referencing SSL...
Some time ago, we alerted our customers that some SSL URLs would be disabled eventually and they would need to update any references to the correct ones. If you are seeing failures at URLs like...
View ArticleCannot login to Aabaco Small Business services
Some customers may not be able to login to their Aabaco Small Business services due to the following errors: Error An error occurred in processing your request. Please try again. If you’re having...
View Article“Advanced Transfer Notice” email
If you have a domain registered through Aabaco Small Business, you should receive an email from our registration partner, Melbourne IT Limited, with the subject line “Advanced Transfer Notice”...
View ArticleUnable to access Store Control Panel
We are receiving reports that customers with new Merchant Solutions accounts are unable to access the Store Control Panel and getting the following error: Page Not Found Oops, looks like someone turned...
View ArticleIntermittent “Page not found” error message
We are receiving reports of intermittent “page not found” error message on some websites. Please be assured that we are working to resolve this problem as quickly as possible
View ArticleSome websites not loading intermittently
Some Aabaco Small Business websites are intermittently not displaying due to the following error: 404 – Not Found page We are aware of this issue and we are working to resolve this in a timely manner.
View ArticleSome SSL pages/ files are intermittently not displaying
Some Aabaco Small Business websites are intermittently not displaying page elements delivered via SSL due to the following error: 404 – Secure Connection Failed We are aware of this issue and we are...
View ArticleUnknown Host errors on some websites
We are receiving reports of customers that are getting the following error when accessing their websites: Unknown Host Description: Unable to locate the server requested — the server does not have a...
View ArticleSome websites not loading intermittently
Some Aabaco Small Business websites are intermittently not displaying due to the following error: Page Not Found The page you are trying to locate could not be found. Please try again later. We...
View ArticleStore Manager on Merchant Solutions and Yahoo! Store accounts may be...
Some merchants may encounter the following error while trying to access the Store Manager: “The server is temporarily unable to service your request due to maintenance downtime or capacity problems....
View ArticleNew PayPal security standards
Some merchants have received an email from PayPal that outlines new security standards, including upgrades to SSL certificates. We’re aware of the changes and are taking the appropriate steps. You...
View ArticleIntermittent error logging into Aabaco Small Business services
Some customers may not be able to login to their Aabaco Small Business services due to the following errors: Error An error occurred in processing your request. Please try again. If you’re having...
View Article“You don’t have any services” message displayed on My Account page
Aabaco Small Business customers are experiencing the following problems related to Billing: When clicking the Billing Information link from the Business Control Panel, customers are seeing a message,...
View ArticleMerchant Solutions system maintenance
We will be performing important system maintenance between Tuesday, June 14th at 9pm PDT and Wednesday, June 15th at 6am PDT. During this maintenance period, you may experience a 15-20 minute window...
View ArticlePayPal maintenance message
PayPal will be performing maintenance on June 23, 2016 from 10:00 PM PDT to 10:10 PM PDT (June 24, 2016, 12:00 AM – 12:10 AM CDT). During this window, merchants may receive an error when processing...
View ArticleUnable to activate/change business mail users
Some users are unable to activate business mail accounts or make changes to their business mail addresses. Our engineering team is aware of this issue and is working to fix it as quickly as possible....
View ArticleLatency or time out errors loading Order Manager
Some merchants have reported load times or time out errors when accessing Orders Manager, Our engineers are aware of this issue and are working to resolve it as quickly as possible.
View ArticleError messages in the Domain Control Panel
Some users have reported errors when trying to view their domain registration or update name servers. Our engineers are currently investigating this issue. We will post updates here as more information...
View Article