Longer than normal load times for some Yahoo! Small Business Web Hosting sites.
Some customers are reporting slower than normal load times for their web sites. Users are also reporting intermittent time out messages when attempting to view their website content. We are aware of...
View ArticleStore Manager on Merchant Solutions and Yahoo! Store accounts may be...
Some merchants may encounter the following error while trying to access the Store Manager: “The server is temporarily unable to service your request due to maintenance downtime or capacity problems....
View ArticleIntermittent web site loading issues
We are currently aware that some Yahoo! Small Business customers’ web sites may load slowly or display an error message. We apologize for any inconvenience you may encounter as a result. Our...
View ArticleDatabase repair issues
We are currently aware that some Yahoo! Small Business customers’ may experience errors when attempting to repair their database from the Web Hosting Control Panel. We apologize for any inconvenience...
View ArticleMerchant Solutions and Store accounts’ statistics are not updating
Some Merchant Solutions and Store accounts’ statistics and reports for data may not update, or have been delayed since May 18th, 2013. We are aware of this issue and are working toward a resolution as...
View ArticleSome Yahoo! Small Business customers may have difficulties accessing newly...
Some Yahoo! Small Business customers placing orders for new service may have difficulties accessing their Control Panels. Yahoo! Small Business customers making changes to existing services may not see...
View ArticleSome customers are unable to activate a new WordPress blog
When attempting to activate a new WordPress blog through the Blog Manager in the Web Hosting Control Panel some customers are receiving an error: “Sorry, we encountered a problem with your activation....
View ArticleSome Yahoo! merchants are prompted for their security key when reviewing orders
It has been reported that some Yahoo! merchants have been prompted for their security key when navigating from order to order in their Order Manager. We are aware of the issue and appreciate your...
View ArticleWebsites slow to load or not loading intermittently
Some Yahoo! Small Business customers may experience latency or errors accessing their websites. Customers may see a “Page Cannot Be Displayed” or “The connection has timed out” error message while...
View ArticleMerchants are reporting errors when attempting to process orders
Some Merchants are experiencing errors when attempting to charge the payment method used for orders. We are aware of this issue and working towards a resolution. We appreciate your patience.
View ArticleTelephone support currently unavailable
We are currently experiencing issues with our network due to which our customer support number is not reachable. We are currently unavailable via telephone and our engineering team is currently working...
View ArticleUpcoming migration to the new Yahoo! Mail platform
If you are using a legacy Yahoo! Mail platform, such as Yahoo! Mail Classic, starting today, June 3rd, you will be prompted to upgrade to the new Yahoo! Mail You will have at least 30 days after today...
View ArticleSome Customers may receive an error when accessing email
Some customers may receive the following error when attempting to access their Yahoo! Small Business Email account: ERROR: We’re sorry, but Yahoo! Mail can’t load due to a temporary error. You can try...
View ArticleWebsites slow to load or not loading intermittently
Some Yahoo! Small Business customers may experience difficulties accessing their websites intermittently. Customers may encounter the following errors: The connection has timed out Cannot display...
View ArticleCustomers unable to send email via Mozilla Thunderbird
Customers have reported an error message when sending email from their Thunderbird client. Error messages may include: Error occurred while sending mail. The mail server responded transaction failed...
View ArticlePlanned maintenance for Business Mail
Yahoo! Small Business will be performing Business Mail maintenance on Tuesday June 11, 2013 from 1:30 AM to 4:30 AM PST. During this time, some customers will not be able to access their Business Mail...
View ArticleStore Manager on Merchant Solutions and Yahoo! Store accounts may be...
Some merchants may encounter the following error while trying to access the Store Manager: “The server is temporarily unable to service your request due to maintenance downtime or capacity problems....
View ArticleStore Manager on Merchant Solutions and Yahoo! Store accounts may be...
Some merchants may encounter the following error while trying to access the Store Manager: “The server is temporarily unable to service your request due to maintenance downtime or capacity problems....
View ArticleMerchant web site images are not loading
Customers are reporting that the images for their Merchant web sites are not loading from certain locations. We are aware of this issue and working to resolve it as quickly as possible.
View ArticleStore statistics are unavailable
We have received reports from merchants that they are unable to access Store Statistics, with the following error message: “You aren’t allowed to change anything in this account.” We are aware of this...
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