Customers have reported an error message when sending email from their Thunderbird client.
Error messages may include:
- Error occurred while sending mail. The mail server responded transaction failed cannot send message due to possible abuse. Please visit http://postmaster.yahoo.com/abuse_smtp.html for more information.
- Error: mail server responded transaction failed: cannot send message due to possible abuse
As a temporary work around please remove any information from the ‘reply to’ field in your Thunderbird setup. This will then allow messages to be sent without issue.
We appreciate your patience while we investigate this issue.