Intermittent error accessing the Email Control Panel and Web Hosting Control...
Some customers have reported receiving an error when accessing their Web Hosting Control Panel and/or Email Control Panel. The error is: “Could Not Connect Description: Could not connect to the...
View ArticleUnable to activate business email addresses
We are receiving reports that customers are unable to activate individual business email accounts. When the email address is activated, the following error is returned. “Error message is: accept...
View ArticleBilling errors
Some customers have reported errors when adding/updating payment methods and other billing-related tasks. Our engineers are working on this issue and hope to have a resolution shortly. We will post...
View ArticleUnable to receive mail from Aabaco
Some users have reported that they don’t receive messages from Aabaco when trying to claim/create Aabaco logins or reset passwords. We are investigating the root cause now. Updates will be posted here...
View ArticleUnable to receive mail from Aabaco
Some users have reported that they don’t receive messages from Aabaco when trying to claim/create Aabaco logins or reset passwords. We are investigating the root cause now. Updates will be posted here...
View ArticleSome customers are receiving a 403 error when accessing their LocalWorks...
Some customers are reporting a 403 error when accessing their LocalWorks Dashboard. Our engineers are working on this issue and hope to have a resolution shortly. We will post updates here as they...
View ArticleTemporary Error code 14 or 15 when accessing Yahoo Mail and Business Mail
Customers have reported the following error when attempting to access or send mail from their Business Mail account: We’re experiencing some technical difficulties…We’re sorry, but Yahoo Mail can’t...
View ArticleUnable to access Store Editor
Some merchants may not be able to access their Store Editor or experience latency accessing the Store Editor. Our engineers are aware of this issue and are working to resolve it as quickly as possible.
View ArticleScheduled system maintenance – February 22, 2016 – 10PM PST to 2AM PST
On Monday, February 22, 2016, starting at 10pm PST through 2am PST, we will be conducting maintenance on several of our systems to enhance security safeguards. If you use Site Solution as your site...
View ArticleScheduled system maintenance – February 24, 2016 – 10PM PST to 2AM PST
On Wednesday, February 24, 2016, starting at 10pm PST through 2am PST, we will be conducting maintenance on several of our systems to enhance security safeguards. If you use Site Solution as your site...
View ArticlePayPal Maintenance Message
PayPal will be performing maintenance from 02/25/16 10pm PST to 02/26/16 4pm PST. During this window, there will be 6 events of approximately 1 minute each. These events may result in “10001 – Internal...
View ArticleUnable to access control panels
Some users have been unable to access the control panels for their Aabaco services. After clicking a control panel link they are repeatedly prompted to enter the account password. Our engineering team...
View ArticleDashboard not accessible
Some customers are reporting a blank white screen with the message “Welcome to Aabaco Small Business Dashboard” when accessing their dashboard. Our engineering team is investigating this issue. We will...
View ArticleScheduled system maintenance – March 8, 2016 10:00 PM PST to March 9, 2016...
On Tuesday, March 8th, 2016, starting at 10:00 PM PST until March 9, 2016 4:30 AM PST, we will be conducting maintenance on several of our systems to enhance security safeguards. If you use Site...
View ArticleIssue with connecting using FTP
We are getting reports of customers that are not able to connect using FTP to their sites. Reported error is “Error: Could not connect to server”. Our engineering team is working to resolve this issue....
View ArticleStore tags giving “Data not available (100)” error
We are getting reports of customers that are getting a “Data not available (100)” error when using store tags on SiteBuilder or other editing programs. Our engineering team is working to resolve this...
View ArticleIssue with connecting using FTP
We are getting reports of customers that are not able to connect using FTP to their sites. Reported error is “Error: Could not connect to server”. Our engineering team is working to resolve this issue....
View ArticleStore Manager and Store Editor on Merchant Solutions accounts may be...
Some merchants may encounter the following error while trying to access the Store Manager: “The server is temporarily unable to service your request due to maintenance downtime or capacity problems....
View ArticleStore Manager and Store Editor on Merchant Solutions accounts may be...
Some merchants may encounter the following error while trying to access the Store Manager: “The server is temporarily unable to service your request due to maintenance downtime or capacity problems....
View ArticleUnknown Host errors on some websites
We are receiving reports of customers that are getting an error when accessing their websites. Error Message: Unknown Host Description: Unable to locate the server requested — the server does not have...
View Article