Sending Mail using php forms is failing
We are receiving reports that customers that are using php forms for send mail are unable to receive emails. Our engineering team is aware of this issue and is working to resolve it. We apologize for...
View ArticleBilling system maintenance
Please note that the Aabaco Small Business billing system is undergoing maintenance and some customers may not be able to make changes at billing.yahoo.com. Current information and billing history is...
View ArticleContact forms using PHP Sendmail are not delivering
Some customers using PHP Sendmail for contact forms are unable to receive the form submissions. Our engineering team is aware of this issue and is working to resolve it. We apologize for any...
View ArticleCannot cancel specific types of Merchant Solutions and Web Hosting accounts
Some customers with specific types of Merchant Solutions and Web Hosting accounts are unable to cancel the service online. When clicking the “Cancel Service” link from the Yahoo Wallet, it redirects...
View ArticleBusiness mail users not receiving some messages
We’ve received reports from users not receiving some messages sent to their business mail accounts. The senders of the missing messages do not see any error messages. We are aware of this issue, and...
View ArticleSome customers cannot order new services due to system maintenance
Users who currently have active services (Domains, Custom Mailbox, Business Mail, Web Hosting, Merchant Solutions, Yahoo Stores) are unable to place a new order for an Aabaco Small Business account....
View ArticleErrors submitting contact forms
Contact forms built using SiteBuilder or the code found in the Web Hosting Control Panel’s Add-Ons section are failing to submit, returning the following error: There was an error while processing your...
View ArticleError message when entering Access Manager
We’ve received reports of users seeing the following error message when trying to use the Access Manager: Sorry! You don’t have permission to view this page. Please check the address of the page you...
View ArticleSite Solution contact forms are not delivering
Some customers’ Site Solution contact forms are not delivering the form submissions. Our engineering team is aware of this issue and is working to resolve it. We apologize for any inconvenience this is...
View ArticleDelays loading Store Manager and/or Order Manager
Some merchants have reported load times in their Store and/or Order Managers of 20-30 seconds. Our engineers are aware of this issue and are working to resolve it as quickly as possible.
View ArticleCannot access control panels
Some customers are unable to access their Web Hosting Control Panel, Domain Control Panel, or Email Control Panel. When clicking these links from their Business Control Panel, they are landing or...
View ArticleXML status update emails are delayed
Merchants updating the Shipment Tracking status of their orders by submitting XML status update emails may encounter delays. Our engineers are working to resolve this problem as quickly as possible.
View ArticleSome websites not displaying
Some Aabaco Small Business customers may experience difficulties accessing their websites intermittently due to one of the following errors: This webpage is not available ERR_CONNECTION_REFUSED Unable...
View ArticleUnable to send emails
Customers are reporting error messages when attempting to send email using their Business Mail accounts returning the following error: Unable to send message To prevent abuse, your message cannot be...
View ArticleAabaco Small Business accounts display as Custom Mailbox on Domain Control Panel
Aabaco Small Business accounts are displaying as Custom Mailbox accounts on the Domain Control Panel. For Merchant Solutions customers, this is preventing the ability to change the Domain Traffic...
View ArticleSome websites not displaying
Some Aabaco Small Business customers may experience difficulties accessing their websites intermittently due to one of the following errors: This webpage is not available ERR_CONNECTION_REFUSED Unable...
View ArticlePage slowness or not loading with error
Some Aabaco Small Business customers may have extreme slowness in their pages loading or it may fail entirely with one of the following error messages: This webpage is not available...
View ArticleSome Aabaco Small Business customers unable to login
Some users may not be able to login to their small business services. Users may see a blank page while clicking on “Access your account” link from the Aabaco Small Business home page. Our engineering...
View ArticleUnable to add or delete mail users and aliases
Some users have reported errors when adding or deleting business email accounts and aliases. The error messages generally begin with the phrase: Sorry, we encountered a problem… Our engineers are aware...
View ArticleStore Editor taking longer to publish
Merchant Solutions customers may experience longer publishing times in their Store Editor. We apologize for any inconvenience this may cause. We will share updates on publishing as they are available.
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