Business Mail Search problems
Some customers may find that their Yahoo Mail or Yahoo Business Mail Search functionality is not finding all of the search results. You may receive the following message when attempting to search in...
View ArticleMerchant Solutions phone support line is down
Merchant Solutions customers may not be able to reach the technical support team due to a problem with the phone system. Customers may hear the Yahoo greeting, then continue to stay on hold. We are...
View ArticleCannot view Yahoo Stores websites
Yahoo Stores websites are not displaying in an internet browser due to the following error: Page Not Found The page you are trying to locate could not be found. Please try again later. We apologize for...
View ArticleCheckout with no styling when using chrome in android mobile devices
Some Yahoo Store customers using chrome browser in mobile devices using android may see pages with no styling when attempting to complete an order through the Store Checkout page. We are aware of this...
View Article“Unable to send”, “Unable to save draft” errors in Business Mail
We have received reports of the following error messages in Yahoo Small Business Mail: Unable to send message. Unable to save draft. Our engineers are aware of the issue and are working hard to resolve...
View Article“Unable to send”, “Unable to save draft” errors in Business Mail
We have received additional reports of the following error messages in Yahoo Small Business Mail: Unable to send message. Unable to save draft. Our engineers are aware of the issue and are working to...
View ArticleUsers in a stores access list unable to access the Store Control Panel
Some customers are unable to access the Store Control Panel for their Yahoo Merchant Solutions or Yahoo Store accounts due to being redirected back to the Business Control Panel or Yahoo Security Key...
View ArticlePOP error message 204 or 205
Some users have reported seeing error message 204 or 205 when checking business mail in POP applications like Microsoft Outlook, Apple Mail, and Mozilla Thunderbird. We are investigating this issue and...
View ArticleLatency in Store Editor and Store Editor Publishing
Some Merchants may experience latency in navigating in the Store Editor or when publishing the Store Editor. Our team is investigating this issue.
View ArticleLonger than usual call-hold times
We are currently experiencing longer than usual call-hold times. To quickly get the answer you are looking for, please check out our Yahoo Small Business Help Pages – this is a quick and easy way to...
View ArticleProblems receiving Business Email
Some Yahoo Small Business customers are unable to receive Business Email. Our engineers are aware of the issue and are actively working to resolve it as soon as possible. Further updates will be...
View ArticleIntermittent Yahoo Stores Error/ Unavailable Notice
Some Yahoo Stores domains are experiencing an error when loading and displaying the message: “domain.tld is currently unavailable. Please try again later.” We are currently investigating this issue.
View ArticleUnable to Import Catalog into Yahoo SiteBuilder
Some customers have reported the following error when importing their Store Catalog into Yahoo SiteBuilder: You must have a Yahoo Merchants Solutions account to use this feature. We are investigating...
View ArticleCannot access Commerce Central Live Web Insights & App Gallery page
Merchant Solutions customers clicking the Live Web Insights & App Gallery link from the Store Control Panel are seeing the following error: 500 error Oops! An unexpected error occurred. Please...
View ArticleUnknown host error when trying to view website
Some customers have reported seeing the following error when view their site: “Unknown Host Description: Unable to locate the server requested — the server does not have a DNS entry. Perhaps there is a...
View ArticleMerchant Solutions System Maintenance
Yahoo Merchant Solutions will be undergoing a quick system maintenance today between 6:00 p.m. PT, until 7:00 p.m. PT. During the maintenance window, there will be a 30-40 minute period when merchants...
View ArticleStore Editor latency and slow publishing
Some Merchants may experience Store Editor latency when navigating in it or when publishing. We apologize for any inconvenience this is causing. We are working to resolve this issue as quickly as...
View ArticleDomain Control Panel Loading Error
Some users are reporting an error when accessing the Domain Control Panel: “Secure Connection Failed.” We are investigating this issue and hope to have it resolved as soon as possible.
View ArticleYahoo Store website latency
Yahoo Stores’ site pages may be slow to load or may display the following error: Error Please try again later. We apologize for the inconvenience. We are working to resolve this problem as quickly as...
View ArticleImportant announcement for store owners and their Checkout & Registration...
In some merchants’ Checkout & Registration Manager, we have identified legacy Bing Ads code causing checkout latency and/or errors. This code is no longer used by Bing Ads and should be removed,...
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