Cannot access Mail Settings and cannot compose new message
Some users are unable to access their Mail Settings and cannot compose a new email message in the Webmail interface due to the following error: “Sorry, an unknown error has occurred. Please try again....
View ArticleUnable to set mail forwarding address
We have received reports that some customers have found themselves unable to select the Forward option in their business email settings. For these customers, the option is simply greyed out. We are...
View ArticleMerchant Solutions and Yahoo Store website and image latency
Merchant Solutions and Yahoo Store pages and elements of the page, such as images, may be slow to load. We are working to resolve this problem as quickly as possible. We apologize for any inconvenience...
View ArticleProblems accessing mailbox and yahoo.com pages
Some customers’ Yahoo ID & business email mailboxes and other yahoo.com pages are not loading or experiencing latency. We are working to resolve this problem as quickly as possible. We apologize...
View ArticleLegacy Store Customers are unable to view the Yahoo Store Control Panel link...
Legacy Store Customers are unable to view the Yahoo Store Control Panel link on their Yahoo Small Business Control Panel. We are aware of this issue and working to resolve it as quickly as possible. As...
View ArticleSome customers are unable to view Live Web Insights for their Yahoo Small...
Some customers are unable to view Live Web Insights for their Yahoo Small Business Products. When clicking the link to view Live Web Insights some customers see an error: “The server refused the...
View ArticleUnable to receive business email
Some customers are unable to receive business email. We are investigating this problem in order to resolve it as quickly as possible. We apologize for any inconvenience this is causing.
View ArticleBusiness email forwards not working
Customers who have existing business email forwards are reporting their mail is not being delivered to the “forward to” email address. Business email is being delivered directly to the business email...
View ArticleLatency And Database Errors
Some users may experience latency while accessing their web sites. Some database-driven websites may also display “Error establishing a database connection” or similar database connectivity errors. We...
View ArticleUnable to verify the email address while creating an email forwarding on...
We have received reports that some customers are unable to verify the email while setting up email forwarding due to the following error message: “Unable to send verification email. Please try again”...
View ArticleDomains account mail alias forward
Some customers with Domains accounts have reported that the included mail alias forward is experiencing latency or mail delivery issues. We are investigating this issue and will provide updates as they...
View ArticleSome customers are not receiving forwarded mail
Some customers are reporting that they are not receiving forwarded email, but it is being delivered to the mailbox it is forwarded from. This appears to be affecting accounts forwarding within Yahoo...
View ArticleIssue ordering Business Mail, Web Hosting and Yahoo Stores with an existing...
There is currently an issue when ordering Business Mail, Web Hosting and Yahoo Stores plans with an existing domain causing some customers to be directed into their cart with the Domain plan option...
View ArticleMail search returns no results
We’ve received reports that some customers don’t get any results at all when searching their email accounts. Our engineers are aware of the issue and are working to put a fix in place. We hope to have...
View ArticleMobile Control Panel link is missing from Business Control Panel
Some customers are reporting the link to the Mobile Control Panel is missing from the Business Control Panel. As a workaround, please follow the steps below: Log into your Business Control Panel Place...
View ArticleStore Manager on Merchant Solutions and Yahoo! Store accounts may be...
Some customers are reporting the inability to access the Store Manager for their accounts. Engineering is aware of this issue and working toward a resolution.
View ArticlePrivate Domain Registration remains enabled after disabling or cancelling it
Customers’ Private Domain Registration (PDR) is still enabled after disabling it or cancelling the billing for this add-on from the Domain Control Panel. Customers can contact us to manually disable...
View ArticleCannot access Mail Settings and cannot compose new message
Some users are unable to access their Mail Settings, save drafts, nor compose a new email message in the Webmail interface due to the following error: “Sorry, an unknown error has occurred. Please try...
View ArticleUnable to verify the email address while creating an email forwarding on...
We are receiving reports of some customers unable to verify the destination email address while setting up email forwarding due to the following error message: “Unable to send verification email....
View ArticleStore server maintenance 6-10pm Pacific tonight, 10/13/15
Yahoo Small Business engineers will be performing some maintenance on our stores tonight between 6pm and 10pm PDT. During this window there may be two periods of up to 15 minutes each during which the...
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