Orders received during the outage will need to be processed at this time. For more information on processing orders, please visit our help page located here.
Once these orders have been processed, they will batch as normal.
Engineering, as part of their testing and maintenance, will be submitting a batch manually in the next few hours for all merchants to bring processing up to date, as well as the normal automatic submission that occurs around 6pm PST.
We will continue to monitor this issue over the next 24 hours to insure resolution. Updates will be provided as they become available.
We appreciate your patience and understanding while we worked to resolve this issue.
