Editing pages in the Store Editor on Merchant Solutions and Yahoo! Store...
Some merchants may encounter a blank white page when trying to edit/update pages in the Yahoo! Store Editor. We are aware of this issue and working to resolve it as quickly as possible.
View ArticleCalendar missing from Business email account
Some Yahoo! Business Email customers may see the Calendar tab missing from their Business Email account in their Webmail interface. However, customers should still be able to access their Yahoo!...
View ArticleSome Yahoo! Small Business Merchant Solutions customers may receive orders...
Orders received during the outage will need to be processed at this time. For more information on processing orders, please visit our help page located here. Once these orders have been processed,...
View ArticlePayPal planned system maintenance on August 15-16
PayPal will perform planned system maintenance beginning at approximately 11 p.m. on August 15, 2013, and continuing until approximately 1:30 a.m. on August 16, 2013. During this time, PayPal expects...
View ArticleMaintenence for Yahoo! Wallet planned for Sunday, August 18
Maintenance is planned for August 18, from 8:30 PM – 2:30 AM PST for the Yahoo! Wallet payment system. During this time you may experience difficulties with the following functions: Placing orders for...
View ArticleScheduled Yahoo! Web Hosting maintenance
Routine maintenance will be conducted for some Yahoo! Web Hosting accounts on August 19, 2013, beginning at approximately 8:30 p.m. PT. We expect this maintenance to last approximately 8 hours. During...
View ArticleWebsites not loading intermittently
Some Yahoo! Small Business customers may experience difficulties accessing their websites intermittently. Customers may encounter the following error: 400 Bad Request Our engineers are aware of this...
View ArticleCannot change existing account or order new account
There are reports of an error when trying to change an existing Yahoo! Small Business account and ordering a new Yahoo! Small Business account. The error message reported is the following: HTTP 500...
View ArticleMerchant Solutions System Maintenance
On August 21, 2013, from 11:30 p.m. PST to August 22, 2013, 3:30 a.m. PST, we will be performing system maintenance on our Yahoo! Store and Merchant Solutions platform. During this time some users may...
View ArticleGoogle Webmaster Tools notification sent to Yahoo! Small Business customers
Yahoo! Small Business customers may receive an email from Google Webmaster Tools stating that “Googlebot can’t access your site”. The message then further details issues retrieving DNS information from...
View ArticleMerchants unable to submit batches
Some merchants may receive an error while submitting batches from their Yahoo! Store Control Panel. Merchants may see the following error: Another store account has a batch open with the same MID/TID,...
View ArticleUnable to access Store Control Panel
Some Yahoo! Small Business Merchant Solutions customers may be unable to view their Store Control Panel. Our engineers are aware of this issue and working to resolve it as quickly as possible.
View ArticleSome customers are unable to access their Yahoo! Small Business Services.
Some Yahoo! Small Business customers may encounter errors when attempting to access their various services. You may receive an error, “The connection was reset,” or “Connection Refused,” when trying to...
View ArticleEmail Control Panel not displaying business email user list
Some Yahoo! Small Business customers may not see the business email user list when going to their Email Control Panel. We apologize for any inconvenience this is causing. Our engineers are aware of the...
View ArticleUnable to login to Yahoo! Mail and other Yahoo! Services
Some of our customers may be unable to access their Yahoo! Mail webmail accounts and other Yahoo! services due to an issue with the password looping on login. Please be assured that we are working to...
View ArticleMerchants reporting delay when publishing in the Store Editor.
We are receiving reports that Merchants are seeing longer than normal publish times when using the Store Editor tool. Engineering is investigating this issue and we will provide updates as they become...
View ArticleProblems contacting Yahoo! Small Business phone support
Yahoo! Small Business customers are currently unable to contact our support team using the callback system on our contact us page or by direct phone number. We are aware of this issue and are working...
View ArticleProblems contacting Yahoo! Small Business Support
Yahoo! Small Business customers are encountering issues when attempting to contact the Yahoo! Small Business technical support team when using the Virtual Hold Technology (Let Us Call You) method. Some...
View ArticleSome sites intermittently not displaying
Some Yahoo! Small Business customers may experience difficulties accessing their websites intermittently. Customers may encounter the following errors: The page can not be displayed 502 – Cannot find...
View ArticleUnable to open/load emails on Yahoo Mail webmail
Some customers may encounter an error when accessing the emails in the Yahoo Mail webmail account. Customers may see the following error: There appears to be a problem loading the email Error code 45...
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